There’s a lot of advice out there for candidates completing a video interview, from how to avoid any technical issues, to what to wear. But, what tips would we give a hiring manager invited to review a completed video interview? Our hard-working Client Success Team have put together their best nuggets of advice for the perfect viewer experience of video interviewing.
1. Engage with the Recruitment Process
Collaboration is one of the biggest benefits of video interviewing. You can get involved in the design of the interview, so make sure to jump in and get the questions that you really need answered included in the interview. Video interviews can be securely shared, allowing relevant recruiters and hiring managers to become involved in the process at a much earlier stage. If you are invited to view a video interview, make sure to engage with the recruitment process. Log into the system and give that candidate the time they deserve. Use ratings and comments to weigh in on the suitability of candidates for a position. Take this opportunity to let the recruitment team know that you think this person would be a great addition to your team, or could better suited elsewhere. Your opinion is important and valued – make sure to engage!
2. Prioritise “Killer” Questions
“Time is Money” - this well-known adage has been thrown around departments around the world for years. If you’re invited to view a completed video interview, be time conscious. Questions do not need to be viewed in the order they were presented to the candidate. A well-structured video interview will include some “killer questions”, questions that will quickly show you if a candidate is suitable for the role. Prioritise these ‘make-or-break’ questions, to ensure you spend your precious time on the most suitable candidates. If fluent French is desired, skip straight to the question that requires a candidate to speak in French. You’ll quickly find out if this candidate has the required skill set for the position.
3. Review On-the-Go
Flexible working hours and increased access to technology has blurred the traditional 9-to-5 working model. We’re always connected and adapting our working hours inline with these new trends. The same goes for your candidates. Did you know that two thirds of video interviews are completed outside of normal business hours? (Find more stats on the Candidate Experience of Video Interviewing in our newest white paper) Video interviews can be viewed immediately after a candidate completes it, and you can review on-the-go using the free iOS and Android applications: on your commute to/ from work, between meetings, at home. Not only does this help you save time, it makes sure that when you are asked to weigh-in on a candidate, it easily fits into your schedule.
4. Use All the Support Channels Available
A video interviewing platform should be intuitive, simple and easy to use for candidates, recruiters and hiring managers. We’re not all tech-savvy, and viewing an interview should be a stress-free process. If you’re invited to view a video interview and are unsure about any aspect of the task, don’t hesitate to avail of the support channels available to you. Sonru support is available 24/7/365 to candidates and recruiters, Intercom gives you a direct line to a member of our team and we’ve lots of advice on our website. Your organisation will have a dedicated Client Success Manager, who will be very familiar with your account and always happy to walk you through the steps. We’re here to make your job as easy as possible.
Remember, if you’ve been invited to view a completed video interview, your opinion is valuable to the recruitment team. Our number one tip is to make sure you engage with the process: Give the candidate the time they deserve.