Have you ever sat down for a discussion with one of your direct reports and had the conversation go completely sideways? Have you ever wondered why you seem to be able to get through to one employee, but not another? Have you ever wished you had a cheat sheet that could help you increase the likelihood of success in a coaching conversation? Our clients did, so we made this.
We’ve heard from tons of managers who want to be better coaches, but they just don’t feel they have the skills and don’t know where to start.
What we tell them, and what I’ll tell you now, is that the secret lies in engagement. You have to make a connection with the person you’re trying to coach to be effective, and, in order to do that, you have to understand them.
We call it the Platinum Rule. Unlike the Golden Rule, which states “do unto others as you would have them do unto you,” the Platinum Rule states “do unto others as they would do unto themselves.” In other words, don’t coach someone they way you’d want to be treated. Coach them the way they want to be treated.
To get even better results from your coaching, follow the lead of the 1,200+ organizations worldwide using the McQuaig System to hire the right people and develop them the right way using the insights that come from behavioral assessments.