Using Sonru to recruit Customer Support and Multilingual Staff
See how these clients found Sonru's Automated Video Interviewing solution to screen candidates
Why our clients use Video Screening for Customer Support and Multilingual roles?
• Effectively screen large volume of applications • Remove scheduling • No more phone interviews • Language Assessment / Literacy and fluency • Experience the candidates’ personality • Reduction of interview time and costs • Speed to interview which in turn speeds the hiring process
What our clients say about Video Screening for Customer Support and Multilingual roles?
It was a fantastic mechanism to establish applicants’ English literacy. Language testing via telephone can be somewhat hit and miss but it was totally different with video screening. Paddy Power
The video tool allows us to call the most relevant candidates through to face-to-face interviews, this then allows us to make faster and more informed choices when it comes to the offer stage. Paddy Power
People tend to elaborate or exaggerate their skills on paper; when they speak about them, you can tell more, it does help to see them talk through their skills. Video is more personality driven so it worked really well for us. DoneDeal.ie
Sample Questions for Customer Support and Multilingual roles:
If you would like to know more about using Automated Video Interviewing to screen Customer Support and Multilingual candidates to a manageable shortlist, contact us today